---
title: How do I schedule a pick-up for my items?
description: "Congrats on your win! 🏆 Once you’ve paid for your items, it’s time to book your pickup. Here’s how it works: All items must be paid for by 11:59 PM the day after you win or they will be relisted. Onc"
---

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1. [Help Desk & FAQ's](https://support.buywander.com/?hsLang=en)
2. [Curbside Pickup](https://support.buywander.com/curbside-pickup?hsLang=en)

# How do I schedule a pick-up for my items?

### How Do I Schedule a Pickup?

Congrats on your win! 🏆 Once you’ve paid for your items, it’s time to book your pickup. Here’s how it works:

#### Step 1: Pay for Your Items

- All items must be paid for by **11:59 PM the day after you win,** or they will be relisted.
- Once paid, your items will be available to schedule for pickup.
- **Important:** Items paid for within 4 hours of an existing pickup appointment are not eligible to be added to that visit. Items paid for more than 4 hours in advance may be added if capacity allows.

#### Step 2: Schedule Online

- Go to your [Appointments Dashboard](https://www.buywander.com/dashboard/appointments).
- Choose the date and time that works best for you.
- Pickups are available **Monday–Friday, 10 AM–7 PM**.
- Appointments are required—we can’t accept walk-ins.

#### Step 3: Show Up & Check In

- Arrive within 30 minutes of your chosen time.
- Our team will check you in and bring items to your vehicle.

#### Other Key Notes

- **Restocking Fee:** Items not picked up by the start of **Day 8** after the auction ends will incur a **$2 per item restocking fee**.
- **Returns:** You can return items within **7 days of the auction end** for WanderBucks or a refund to the card you used at checkout. **No partial refunds or exchanges**—either return the full item or keep it.
- **Cart Control:** If you decide you no longer want something **before checkout**, you can now remove items from your cart manually.

#### Quick Links

- Pay for your items: [Cart Checkout](https://www.buywander.com/dashboard/cart)
- Schedule pickup: [Appointments Dashboard](https://www.buywander.com/dashboard/appointments)

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