How do I schedule a pick-up for my items?

After winning an auction, you can schedule a pick-up at our local facility at a time that’s convenient for you—ensuring a smooth, hassle-free experience.

🕒 New Policy:

All pick-up appointments must now be scheduled at least 4 hours in advance.
This gives our team time to prep your order—whether it’s 1 item or 256.
(Bonus: smarter tech is coming soon, and you’ll eventually be able to book with just 1-hour notice!)

You have three convenient options to book an appointment:

  1. Click the booking link in your order confirmation email after checkout.

  2. Use the direct booking link here.

  3. Book directly in your account profile under "My Appointments."

Your Appointment will book for the location your profile is set to (Kent/Spokane)

📦 When You Arrive:

Our front desk team will scan each item at pickup to confirm you've received everything.
This helps prevent anything from being missed before you head home.

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