How Do I Schedule a Pickup?
Congrats on your win! 🏆 Once you’ve paid for your items, it’s time to book your pickup. Here’s how it works:
Step 1: Pay for Your Items
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All items must be paid for by 11:59 PM the day after you win or they will be relisted.
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Once paid, your items will be available to schedule for pickup.
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Important: Items must be paid at least 4 hours before your appointment to be included that day’s pickup.
Step 2: Schedule Online
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Go to your Appointments Dashboard.
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Choose the date and time that works best for you.
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Pickups are available Monday–Friday, 10 AM–7 PM.
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Appointments are required—we can’t accept walk-ins.
Step 3: Show Up & Check In
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Arrive at your chosen time.
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Our check-out desk will scan your items to confirm everything is ready.
Other Key Notes
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Restocking Fee: Items not picked up by the start of Day 8 after the auction ends will incur a $2 per item restocking fee.
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Returns: You can return items within 7 days of the auction end for WanderBucks or a refund to the card you used at checkout. No partial refunds—either return the full item or keep it.
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Cart Control: If you decide you no longer want something before checkout, you can now remove items from your cart manually.
Quick Links
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Pay for your items: Cart Checkout
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Schedule pickup: Appointments Dashboard
