After winning an auction, you can schedule a pick-up at our local facility at a time that’s convenient for you—ensuring a smooth, hassle-free experience.
🕒 New Policy (Effective May 1st):
All pick-up appointments must now be scheduled at least 3 hours in advance.
This gives our team time to prep your order—whether it’s 1 item or 256.
(Bonus: smarter tech is coming soon, and you’ll eventually be able to book with just 1-hour notice!)
You have three convenient options to book an appointment:
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Click the booking link in your order confirmation email after checkout.
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Use the direct booking link here.
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Book directly in your account profile under "My Orders."
📦 When You Arrive:
Our front desk team will scan each item at pickup to confirm you've received everything.
This helps prevent anything from being missed before you head home.
