We sell retail returns—some are brand new, others… well, not so much. We do our best to list items accurately, but since many arrive without packaging or labels, we rely on AI image recognition and photos. It’s not always perfect—so we’ve got your back.
That’s why we offer a 7-day hassle-free return policy, starting from the end of the auction, not from when you pick up your item.
Just bring the item back to the warehouse within 7 days of the auction ending, and we’ll take care of the rest.
If Your Item is Missing or We Messed Up
Hey, we’re human—and occasionally things slip through the cracks. If we can’t find your item during pickup, here’s what happens:
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We’ll text you before your pickup appointment if we can’t locate your item
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If we find it within 7 days, we’ll reach out and get it to you
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If not, you can:
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Request an instant refund, or
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Choose WanderBucks for your next great deal
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We want to make it right, your way.
